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How to Set up a BigCommerce Channel

Jazva Support Team -

Learn how to connect your BigCommerce account in Jazva.


Finding Your BigCommerce Account Identifiers

  1. Go to to and log into your BigCommerce account.


  1. Navigate to Advanced Settings and select Legacy API Settings.


  1. Click Create a Legacy API Account.


  1. Create a Username. We recommend using “Jazva” as the username.
  2. Copy the API Path and API Token to be used when setting up your channel in Jazva.
  3. Click Save to finish.

Setting Up a New BigCommerce Channel in Jazva

1. From the main menu, go to Setup and select Channels.


2. From the Marketplace section, click the + icon and select BigCommerce.

3. Complete the required fields and options for the Channel Config wizard:


    • Channel Name – Give the channel a name.
    • Channel Code – Give the channel a personalized code for reference.
    • Parent Web Channel – sets a channel to be the basis of default settings of the channel. The parent web channel needs to be activated in order to show in the dropdown menu.

4. Enter your Return Address information.


5. Enter the account credentials of your Bigcommerce account:


    • Base Store URL – the URL of your BigCommerce store.
    • Username - The username you created for your legacy API account.
    • API Path - The API Path generated from your legacy API account
    • API Token - The API Token from your legacy API account.

6. Click Create Channel.

Configuring Your BigCommerce Channel Settings

  1. Complete or update the following settings as needed: 
  • Import Orders - this setting activates the importing of orders and sets which types of orders will be included.
    • Process Orders From - set a date from which orders should be imported.
    • Last Order Sync Date - Jazva will pull order data from all orders from after this date.
  • Maximum Inventory – sets a maximum monetary amount of inventory to be published to the channel per SKU. For example, the limit is set at $3,000 and a SKU that is sold for $40 and the real inventory on hand is 220pcs. Jazva will publish only 75 pieces to the channel (75 x $40 = $3,000).
  • Maximum Inventory Count – sets a maximum unit amount of inventory to be published to the channel.
  • Import Customers with Orders - New CRM contacts will be created along with your orders.
  • Channel Merging Priority - The higher this number, the products sold at this channel will have more priority to be selected as the main product when merging.
  • Base Store URL - the domain of your site. For example “”
  • Import Listings -  imports all products from the channel and sets its frequency.
  • Publish Listings -  select how you would like Jazva to publish and update your listings. This option will not affect inventory updates.
  • Username - The username you created for your legacy API account.
  • API Path - The API Path generated from your legacy API account.
  • API Token - The API Token from your legacy API account.
  • Image Option - sets a default size to the images published on the channel.
  • Enable Email Communications for This Channel
  • Base Category – sets the root category for importing products and mapping other categories.
  • Sandbox – sets the channel on sandbox mode.
  • Channel Owner – sets a designated owner of the channel.
  1. Click Update to save.
  2. Click the Profile tab and update the pertinent contact and shipping information.
  3. Select eligible Shipping Carriers for the channel. We recommend checking All Carriers, so that Jazva can autoselect the least expensive shipping method and carrier from all your set options.
  4. Click Save and return to the channel’s Setup tab.
  5. Click Activate and the channel will be live.


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